Privacy Policy

My Empire Limousine (“we,” “us,” or “our”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights concerning your personal data.

1. Information We Collect

We may collect and process the following types of personal information:

• Contact Information: Name, email address, phone number, and address.
• Booking Information: Details related to bookings, such as pickup and drop-off locations, times, and service preferences.
• Payment Information: Billing address and payment details, collected and processed securely through our third-party payment providers.
• Device Information: IP address, browser type, and browsing patterns for analytics and security purposes.
• Communications: Any information provided when you communicate with us directly, such as through email or customer support.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: Facilitate limousine bookings, manage reservations, and offer customer support.
• To Process Payments: Ensure secure and accurate processing of payments.
• To Improve Our Services: Analyze customer interactions and feedback to enhance our service offerings.
• For Marketing and Promotions: With your consent, send promotional offers, newsletters, and other information about our services.
• To Ensure Security: Monitor and improve the security of our website and services.
• Legal Compliance: Comply with applicable legal requirements and protect our legal rights.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party vendors who assist us with payment processing, customer support, or marketing.
• Legal Requirements: If required by law or in response to a legal request, we may disclose personal information to comply with legal obligations.
• Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred to the new owners.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to personalize your experience, understand usage patterns, and improve our services. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no data transmission over the internet or storage method is completely secure.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access and Correction: Request access to or correction of your personal information.
• Deletion: Request the deletion of your personal information under certain circumstances.
• Marketing Preferences: Opt-out of receiving promotional emails from us.
• Data Portability: Request a copy of your data in a structured, machine-readable format.

To exercise your rights, please contact us using the information below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not directed toward children under 13, and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with the updated effective date.